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Our Extra Mile Guarantee

We appreciate every Winged Boots customer and to prove this we want you all to receive a very high standard of customer service when booking with us. Our Extra Mile Guarantee is just that. A promise that no matter the destination, whether it is your first or your hundredth time using Winged Boots, you will be treated like a VIP from enquiry through to departure and even when you return home.

Dedicated personal travel managers

Guarantee 1

Dedicated personal travel managers

Each with a minimum of 10-years’ experience

From your first enquiry you’ll be assigned your one-to-one contact who boasts a minimum of 10-years’ experience. They’ll be with you every step of your travel journey from the planning to pre-departure and again when you return home.

Concierge service

Guarantee 2

Concierge service

Celebrating? Let us know and we may surprise you

Your holiday is so much more than a flight and hotel package. Our experienced concierge will help you organise a complete itinerary including experiences, restaurant reservations, tee times, spa treatments and more. Be sure to let us know if you’re celebrating too… we may surprise you.

Complimentary event invitations

Guarantee 3

Complimentary event invitations

Meet the team at one of our exciting events including in our private suite at The O2

We love to meet our customers face-to-face. Throughout the year, you may receive an invite to one of our exciting events including shoot days, golf days, sports hospitality, VIP entertainment tickets and private dinners.

Transparent prices

Guarantee 4

Transparent prices

No hidden fees, quotation costs or admin charges

There are no hidden fees, surprise check-out costs or Winged Boots admin charges. We explain all charges applicable at time of booking. Plus, we offer complimentary holiday quotations for both leisure and corporate travel.

The human touch

Guarantee 5

The human touch

Just honest conversations with real people

No chatbots, robots or online booking forms. Just honest conversations with real people who boast exceptional first-hand travel knowledge. From restaurant recommendations to insider tips and tricks, we book your holiday as if it were our own.

Out of hours contact

Guarantee 6

Out of hours contact

Via email, direct dial and even on Whats’App

Travel has no time constraints, so neither do we. Our team of friendly personal travel managers are available out of hours via email, telephone and even on Whats’app. We’re closed on Christmas but here for you every other day of the year!

Your holiday is protected

Guarantee 7

Your holiday is protected

We’re licensed by ATOL and TTA

We’re licensed by ATOL and the Travel Trust Association (TTA). All holiday payments are insured in a trust account which cannot be accessed until you return from your trip, offering you the highest level of financial protection.

We make it happen

Guarantee 8

We make it happen

Wherever, whenever, however and every time

Through our unrivalled relationships with the best worldwide travel suppliers, we’re able to offer preferential rates and exclusive upgrades that you won’t find elsewhere. We go the extra mile to ensure you receive gold-standard customer service and a holiday of a lifetime, wherever, whenever, however and every time.

Customer Reviews

We are extremely proud of every single one of
our
independent customer reviews

Rated 4.9 stars from our genuine

independent Trustpilot reviews

Read Trustpilot Reviews

An average rating of 4.8 out of 5
from our
independent Google reviews

Read Google Reviews

Get in touch with our team of personal travel managers to start planning your trip

The human touch
Complete concierge service
24/7 out of hours contact

Call: 0203 816 0985

Let's Plan Your Trip

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Free Lifestyle Magazine

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Volume 6

Blending the latest luxury travel trends, inspiring editorial and exclusive customer interviews with traditional brochure listings for the top hotels in the world, our award-winning lifestyle brochure will have you reaching for your passport in no time.

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