0203 816 0985 Let's talk. We're open Mon-Sun 9am - 6pm We're open Mon-Sun 9am - 6pm
We’ve answered some of our customers’ most frequently asked questions regarding hotel opening for international travel, new airport and airline policies plus the latest on the UK quarantine. This blog post was last updated on 15th July 2021. and will be regularly updated once more information is announced.

If you have a travel question which is not listed, please email us on marketing@wingedboots.co.uk or call your personal travel manager.

Lady boarding plane wearing face mask

Coronavirus and travel restrictions

What is the Traffic Light System and what does this mean for international travel?

The Government has implemented a traffic light system where each country is given a colour code; green, amber and red.

The Green List are countries where travel is considered safe so you can return to the UK without the need to self-isolate. 

The Red List are countries where travel is not advised, and if you do need to visit a destination in the Red List you will need to self-isolate in a hotel two-weeks upon return to the UK as well as take two further COVID-19 tests on days 2 and 8 of your period of quarantine.
To discover more on the red list, click here.

What countries are on the UK Green List?

The current UK Green List is:
Anguilla; Antigua & Barbuda; Australia; Barbados; Bermuda, British Antarctic Territory; British Indian Ocean Territory, Brunei; Bulgaria; Cayman Islands; Croatia; Dominica; Falkland Islands; Faroe Islands; Grenada; Hong Kong; Gibraltar; Iceland; Israel and Jerusalem; Madeira; Malta; Montserrat; New Zealand; Pitcairn, Henderson, Ducie and Oeno Islands; Singapore; South Georgia and the South Sandwich Islands; St Helena, Tristan de Cunha and Ascension Island; Taiwan; Turks & Caicos Islands. 

To discover more on the Green List, click here.

Can I travel internationally?

Yes you can!

The requirement to self-isolate upon return to the UK is dependent on the country you are visiting.
  • If travelling from a country on the Green List you will not be required to self-isolate upon return to the UK, although pre-departure testing and day 2 arrival testing is still implemented.   
  • From 19th July onwards, fully-vaccinated passengers travelling from a country on the Amber List will not be required to self-isolate upon return to the UK, although pre-departure testing and day 2 arrival testing is still implemented.   
  • Non-vaccinated travellers holidaying to Amber List destinations are required to self-isolate for 10-days at home upon return to the UK, follow the pre-departure testing rules and take 2 more COVID-19 tests on days 2 and 8 of quarantine.
  • If travelling from a country on the Red List you will be required to self-isolate in a Government-appointed hotel upon return to the UK for 11-nights and take a further COVID-19 test on days 2 and 8 of your quarantine.

When do I have to quarantine in a Government-appointed hotel?

If you are returning to the UK from one of the countries on the Red List you will be required to self-isolate for 10-days in a Government-appointed hotel. This is to stop the spread of new and unidentified variants of COVID-19. The Business Travel Quarantine Exemption and Test to Release scheme are not compliant for those returning from a Red List country. Under no circumstances can you be exempt from the 10-day isolation period in a Government-approved facility.

The cost of the 10-day stay must be paid by the passenger and is estimated to be £1,750 per person.

On days 2 and 8 of your 10-day self-isolation, a further COVID-19 test is required.
Your two COVID-19 tests and the quarantine facility must be booked before you return back to the UK.

Click here to be redirected to the Government Portal where you can book your testing package and your quarantine hotel.

The Red List countries are:
Afghanistan, Angola, Argentina, Bahrain, Bangladesh, Bolivia, Botswana, Brazil, Burundi, Cape Verde, Chile, Colombia, Congo, Costa Rica, Dominican Republic, Ecuador, Egypt, Eritrea, Eswatini, Ethiopia, French Guiana, Guyana, Haiti, India, Kenya, Lesotho, Malawi, Maldives, Mongolia, Mozambique, Namibia, Nepal, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Qatar, Rwanda, Seychelles, Somalia, South Africa, Sri Lanka, Sudan, Suriname, Tanzania, Trinidad and Tobago,Tunisia, Turkey, Uganda, United Arab Emirates (UAE), Uruguay, Venezuela, Zambia, Zimbabwe.

For more information on the Red List Countries, click here.

Do I need a COVID-19 Test to return to the UK from my holiday?

Pre-departure COVID-19 testing is required for all UK arrivals, regardless of which country you are travelling from. Passengers arriving by plane, train or boat, including UK Nationals, will be required to take a test up to 72-hours before leaving the country they are in and provide a negative test certificate.

If British Nationals test positive for COVID-19 while abroad, the Government states that you should not travel and should follow the local guidance on self-isolation.

The Government has stated that all forms of PCR test would be accepted, as will other forms of COVID-19 test “with a >97% specificity and >80% sensitivity at viral loads above 100,000 copies/ml”. This could include a nucleic acid test, including a PCR test or derivative technologies including LAMP tests. Alternatively, an antigen test such as a test from a lateral flow device.

Exemptions apply for children under 11 as well as flight, ferry and rail crew.

Failure to comply with this new test measure will result in an immediate fine of £500.

In addition to showing proof of a negative COVID-19 test certificate, all passengers must also must complete the Passenger Locator Form

To discover more on returning to England, click here.

What is the Test to Release scheme?

The ‘Test to Release for International Travel Scheme’ was introduced on 15th December. Under the scheme, passengers returning to England from a destination that is on the Amber List list can end the 10-day self-isolation early upon testing negative for COVID-19. The traveller can choose to pay for a private test from day five of self-isolation - no earlier - and if found to be negative, quarantine can end.

The Test to Release scheme is not available to anyone who has been in or through any country that is subject to a travel ban in the 10 days before arrival in England. If you arrive in England and have been somewhere that is on the Red List during the last 10 days you must complete a passenger locator form and self-isolate along with members of your household in a Government-appointed hotel.

To read more on the Test To Release scheme, click here.

How will the UK’s 10-day travel quarantine be implemented?

Those returning from an Amber List country will be required to quarantine at home for 10 days upon return to the UK. On top of the pre-departure PCR test, a further test will also be required on day 2 and day 8 on return. Self-isolation can end early under the Government’s Test To Release scheme with a negative PCR test taken on or after day 5 of quarantine. From the 19th July onwards fully vaccinated travellers will no longer be required to quarantine when returning from Amber List countries or complete the further day 8 PCR test.


As of Monday 15th February all passengers arriving into the UK from Red Listed countries will be required to quarantine in government-provided accommodation for 10-days. Anyone travelling into England from these countries will no longer be allowed to self-isolate in their own homes, but instead will be provided with accommodation near to arrival airports where their quarantine can be monitored more effectively by the government. The cost of this self-isolation is estimated to be £1,750 per person and is the responsibility of the passenger. Further COVID-19 tests are required on days 2 and 8 of the 10-day isolation.

Find out more about red listed countries here
Book your testing package and quarantine hotel here.

What job titles are listed under the Business Traveller Quarantine Exemption?

The FCDO has recognised a list of job titles that are exempt from the 10-day travel quarantine upon return to the UK.
These exemptions are not valid for countries where travel to the UK is currently banned.
Upon return you must still obey National Lockdown restrictions in your country of residence.

To view the complete list of business travellers who qualify for the travel quarantine exemption, click here.

Where can I organise my COVID-19 test prior to travel?

Winged Boots has a partnership with Randox Health and by using the code WINGED43 you will receive a discount on your at home PCR test kit. Tests cost approximately £43 per person, per test with this discount but bundle packages for 'amber travel' and 'green travel' are also available.
Click here to visit Randox Health’s website.

You can also book a home test kit through Eurofins that is suitable for departing the UK and also the self-isolation day two and eight test requirement. The cost of this is £44.90 per person, per test. Results are available within 24-hours od the kit arriving at the lab. To order yours, click here.

Alternatively, to arrange a home visit for your COVID-19 test you can use Covid-19 Private Test Ltd. This company visits you at your home and covers Essex, London, Surrey, Kent and Hertfordshire. It costs from £150 per person, per test and is suitable for test prior to departure only.
Same day result tests can also be booked where the results are guaranteed by midnight, and cost from £350 per person.
To book your appointment, click here.

Booking your COVID-19 test prior to travel is the responsibility of the passenger and Winged Boots will not take any responsibility for passengers who fail to do this. If a test result comes back positive before travel, Winged Boots will endeavor to protect the holiday and look into the best possible solutions such as change of travel dates, subject to availability. We recommend buying travel insurance that will cover any risks relating to COVID-19.

Do I need COVID specific travel insurance?

Winged Boots recommends that all passengers travelling internationally have travel insurance with comprehensive medical cover.
We have partnered with Rush Insurance, a specialist travel insurance intermediary, to provide comprehensive travel insurance that includes COVID-19 cover through Battleface or Allianz.

The two trusted insurers have multiple policies available with options that include cancellation cover, medical cover and repatriation across worldwide destinations – even those the FCDO is advising against all but essential travel to.

To discover more click the links below:

What does Brexit mean for European travel?

Click here to read our latest Brexit news and how it will affect your European holiday.

Border and International Travel Information

Where can I find the entry requirements for the country I am travelling to?

All relevant and up to date information can be found on the Government’s Foreign, Commonwealth & Development Office website. Here are some quick links to our most popular destinations:

Abu Dhabi 
Balearic Islands

Airport FAQs

Do I have to wear PPE at the airport?

Yes, all guests and staff at airports are expected to wear appropriate face coverings. This includes children aged six years and up.

How long do I have to get to the airport prior to my departure flight?

Passengers are being asked to stick to the normal guidelines and turning up at airports two-hours before European flights, and three-hours for long haul flights.

Are airport lounges open?

This is dependent on the airport. Please check your departure airport website prior to travel for the latest updates.

How are airlines ensuring planes are safe for travel?

Airlines have multiple measures in place to ensure the safety of passengers and crew on board aircrafts including:

Disinfecting all hard surfaces within the cabin, as well as toilets and aircraft seats and carpets between flights;

Regularly cleaning high-efficiency particular air (HEPA) filters as well as circulating air in the cabin so it is completely replaced every three to five minutes;

Airlines have begun providing masks, gloves and liquid hand sanitizer to be used by the flight crew onboard. For additional passenger comfort, many airlines are encouraging passengers to bring their own cleaning products, such as disinfecting wipes, to be used at their seats to help passengers feel more at ease;

Food services for short-haul flights has been suspended on many airlines and on some aircrafts, only canned or bottled beverages are being served;

Food services on long-haul flights have been reduced and meals are pre-packaged. Passengers are also being encouraged to provide their own snacks on flights as long as they adhere to airport guidelines.

Are there new guidelines surrounding health and safety measures at the airport?

Airports around the world have been affected by COVID-19 and have implemented new policies and procedures to help protect travellers and employees. Many airports continue to add notices to their websites outlining how they’re handling the ever-evolving situation. Methods include: increased cleaning of seating, handrails, restrooms, people movers and elevators during the day; nightly deep cleaning of entire terminals; guidelines to encourage safety and social distancing and installation of hand sanitizing stations.

To find out more about particular London airport’s and FAQs surrounding coronavirus policies, click below.
London Gatwick
London Heathrow
London Luton
London Stansted 

Do airlines have specific policies in regard to social distancing, health and safety?

We are sharing airline policies directly with passengers alongside their tickets, once we receive the official documents from the airline. For more information on what specific airlines are doing to ensure passenger and crew safety, click the links below:
Virgin Atlantic

Some airlines also have baggage restrictions. Emirates, for example has issued this statement:
Similarly, to reduce risk of spreading the virus by touch, magazines and other print reading material are temporarily unavailable. Cabin baggage are currently not accepted on flights. Carry-on items allowed in the cabin are limited to laptop, handbag, briefcase or baby items. All other items have to be checked in, and Emirates will add the cabin baggage allowance to customers’ check-in baggage allowance. Customers have to wear their masks and gloves throughout their journey from check-in until they disembark.
To read more, click here.

Please check with your personal travel manager regarding any restrictions on baggage and other airline policies prior to travel.

Hotel and Leisure Information

Are all the facilities open at hotels such as kids’ clubs, babysitting facilities, restaurants, pools and spas?

This is dependent on the hotel you are staying in. For the most up to date information for any particular hotel or resort, please ask your personal travel manager at time of enquiry/booking. 

Are the theme parks in Orlando, Florida open and what are the social distancing measures?

From 5th June 2020, Universal Orlando Resort opened all three of its theme parks - Universal Studios Florida, Universal’s Islands of Adventure, and Universal’s Volcano Bay - with additional safety measures in place.
To discover more on these measures, click here to view a short video.

SeaWorld, Aquatica, and Discovery Cove Parks as well as Busch Gardens and Adventure Island in Tampa reopened on 11th June 2020. To gain entry, you must book your ticket online in advance. You can no longer purchase tickets at the gate. The majority of attractions are open however some parades and meet & greets have been cancelled. All guests over two-years must wear a face mask in order to gain entry and there are temperature screenings on all gates. Social distancing must be respected, and you can only use contactless payments while inside the parks.
For more information on safety measures at the individual parks, click below:
Discovery Cove
Busch Gardens
Adventure Islands 

Walt Disney World Resort’s Orlando theme parks will begin a phased reopening from 11th July however you cannot purchase tickets for 2020. Only those with pre-booked tickets will be able to enjoy the park this year. Some attractions will remain closed.
To discover more, click here

Are Dubai’s waterparks open?

Aquaventure Waterpark, inside Atlantis The Palm, is now open. To stay informed on Atlantis, The Palm's latest news and facilities, click here

Wild Wadi Waterpark is also now open. To stay up to date on its latest news and guidelines for visitors, click here.

Do we have to wear a mask when eating in a restaurant?

This is dependent on the restaurant and country you are visiting. All restaurants will have spaced tables at least two metres apart and you are not expected to wear a mask while eating. To understand the complete social distancing rule per restaurant, we recommend calling ahead when making your reservation.

Are hotel buffets open?

The majority of hotel buffets have been changed to á la carte restaurants to adhere to social distancing rules.
Woman wearing face mask in airport
If you have a coronavirus travel related question or update that has not been featured, please email marketing@wingedboots.co.uk.
For any further information on booking holidays, please feel free to call our personal travel managers on 0203 816 0985.
Lauren Godfrey

Lauren Godfrey is a Marketing Manager