For the majority of people, booking a holiday is one of the biggest financial commitments made after purchasing a house and a car, which is why consumers deserve to be protected financially from matters outside of their control. Winged Boots is dedicated to treating our customers’ money as if it were our own, which includes ensuring all precautionary measures are in place to guarantee that each booking is 100% financially protected. This is why we are a proud member of the Travel Trust Association (TTA).
The TTA is one of the leading associations for the travel industry and is the only network in the UK to offer 100% financial protection to the consumer, ensuring total customer confidence. With more than 20-years of industry experience, the TTA also shares its passion, expertise, skills and knowledge with its members to support travel companies, with the customer always at the forefront.
Every Winged Boots booking is financially safeguarded by the TTA. This means that during any crisis all Winged Boots holidays are 100% financially protected. In short, your money is safe.
How does the TTA protect my holiday?
When booking your holiday through a TTA member like Winged Boots, your payments will be made into a specially designated trust account and can only be used to pay for the elements of your holiday that you have booked. This covers holiday packages (flights and hotels plus any attraction tickets and transfers) as well as flight-only and hotel-only trips. Additionally, the TTA also takes out insurance cover on all monies held in trust up to a maximum £11,000 per person which ensures your money is protected twice over.
Why should I book my holiday through a travel agency who is a member of the TTA?
The TTA is the only travel network in the UK to guarantee 100% financial protection to the customer. If your booking is affected by a travel agency going into liquidation, your money will sit in that company’s TTA trust account and will be used to pay for your holiday. If you do not book your holiday through a TTA member, your money - and holiday - could be at risk.
If my holiday is affected by a supplier going into liquidation, a natural disaster or worldwide crisis how does the TTA protect my holiday?
The Travel Trust Association works with all travel companies during these times, offering advice that always holds the customer’s wellbeing at the forefront. Your travel company should assist you in rebooking your holiday with amended dates, destinations or suppliers but rest assured that the money you have already paid is safe. Rebooking holidays is done on a case by case basis, and is bound by supplier and your travel company’s terms and conditions. However by booking your holiday through an agency who is a TTA member, you have additional peace of mind that your money is 100% protected.
When I book my holiday through a travel company who is a member of the TTA, where does my money go?
Your money sits in a trust account, under lock and key. Every penny is protected and should the worst happen and your holiday is cancelled for matters out of your control, your money is safe.
Why should I book my holiday through Winged Boots?
Winged Boots, and its parent company Ocean Holidays, is a TTA member therefore all the TTA protections apply.
In addition to this Winged Boots offers multiple benefits such as:
ATOL protection on all air package holidays
A personal travel manager available outside of normal working hours to assist in your travel plans
Increased flexibility and booking terms
Competitive prices through our worldwide travel partners
Five-star customer service from our expert team
A calendar of complimentary customer events throughout the year
We are booking holidays up to and including departures in 2022. If you would like to discuss your travel plans, call our expert team on 0203 816 0985 or click here to submit an enquiry.