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22 quotes from our customers about Winged Boots

  • Travel 101
  • By Lauren Godfrey
  • Published 13 September 2019
  • Revised 20 July 2022
  • Published 13 September 2019
  • Revised 20 July 2022

We would say we offer exceptional luxury holidays because of our wealth of expertise and overflowing barrels of travel experience. But sometimes trying to explain what makes us stand out can be tricky. Who could say it better than our clients? Check-out 22 of our top genuine reviews, and if you have experienced our service and would like to share your experience with us too, please click here to be redirected to our Trustpilot page.

The fabulous Maldives

"We recently travelled to the Maldives. Our holiday was arranged by Neil Henderson, the most helpful travel advisor I’ve ever spoken to. Neil guided us through every step of the booking and was always at the end of the phone to answer questions and make suggestions. Thank you Neil, we had a wonderful time."
- Linda

The Nautilus, Maldives

The Nautilus, Maldives

Matt went above and beyond

"We had a holiday booked for Sri Lanka, however we decided to cancel and book somewhere else. We called and waited for a call back. Matt called us and asked us where we would like to go. He did some research with the help of his friends and Colleagues and came back with something similar in Indie. We were so happy that we went ahead with everything. We then decided that we'd like to book a holiday for our anniversary. Matt said leave it to him. He came back with an amazing trip of a lifetime for my husband and I. Nothing is to much bother for these guy's. They will be our go to from now on for our holidays. Amazing customer service and a great banter."
- Karen Walker

Planning your next journey ?

Our expertise, worldwide connections, and the way we do things with a relentless drive means whatever your travels needs are, we can make it happen for you whenever, however, wherever and every time.

Off to the Big Apple

"We have booked a 4 day trip to New York and we couldn't be happier with the customer service offered by Neil who looked after us. He took us through all the options to us and was a huge help in making our decision due to his experience as he has been to New York several times. Neil has even offered for us to call him nearer the time to go through places to visit and the best ways to get there, fantastic service and we are very grateful to Neil."
- Paul Tyler

Fabulous service

"Fabulous Service. Nothing is too much trouble. Dealt with Louise Silverman who really knew her stuff. Always got back to my when she said she would, overall a really pain free process. Great price and now all i need to do is look forward to my holiday. 100% recommend to anyone who enjoys being treated like a actual human being."
- Natalie

First class customer service, nothing too much trouble

"We dealt with Matt, and nothing was ever too much trouble. We booked our honeymoon to Bali after initially looking at looking the Maldives but changing our minds due to weather at the time we wanted to go, Matt provided us with atleast 6 different quotes and was quick every time. If you're looking to book a holiday you will be in good hands with Winged Boots :) thank you again."
- Luke Rose

Highly recommend, personal, high quality service

"Me and my partner were looking to book a once in a lifetime holiday to celebrate our 10 year anniversary and stumbled across Winged Boots where we were contacted by Neil. Neil provided us with friendly, patient and thorough service, he was happy to answer endless questions and went out of his way to give us as much information as he could. The service was amazing, I couldn't recommend more highly and I really look forward to speaking with Neil as our holiday approaches! Thank you so much."
- Lily Plowright

I highly recommend

I highly recommend! David, Michelle, and the whole team are just superb.
"So helpful and friendly. Nothing is ever too much, I always have a million questions (fussy husband!) they always come back to me quickly and nothing is ever too much bother. They offer great rates and they know their industry. We have used numerous times now and won’t go anywhere else. Booking holidays is now so easy, which is just what I need , thanks Winged Boots, wishing you all the best."
- Zoe Wooder

Professional and attentive

"I cannot begin to thank Michelle enough for all of the help that she has given us in booking our holiday. Having decided to change hotels at our original destination we then decided to change destinations at less than a weeks notice and Michelle could not have been more helpful. We were provided with professional advice to help us decide where to go and where to stay. When our daughter tested positive for Covid 24 hours before we were due to fly Michelle didn't panic and rearranged the entire trip without penalty taking all of the stress out of the situation that we found ourselves in. I will be using Michelle and the Winged Boots team for all of my forthcoming holidays."
- Ashlet Griffiths

Dubai honeymoon

"We've just arrived back from our honeymoon in Dubai after what can only be described as the best time of our life. Winged Boots provided a great holiday in a fantastic hotel without fault. The service provided by Claire Baker has been absolutely amazing throughout and we can't speak highly enough of her. Nothing has been too much trouble for her and she has gone over and above her duty in making sure that everything went as well as possible. She has been friendly, professional and outstanding in everything she's done. The nicest thing of all is that she went out of her way and arranged a special, personalised wedding gift for my wife before we flew on holiday, this was so thoughtful and just blew us away. Thank you Claire for all that you've done, you're a credit to Winged Boots, yourself, and are what we now consider a valued friend. If we have any further travel arrangements you can be sure that they'll be coming through you. Thanks for everything, it's been amazing."
- Tony

Al Maha, a Luxury Collection Desert Resort & Spa, Dubai

Al Maha, a Luxury Collection Desert Resort & Spa, Dubai

Nothing too much trouble, great options, no hard sell, we will be back!

"We had the pleasure of having Neil Henderson contact us. No hard sell, and nothing too much trouble, a very patient man who sent us quote after quote in response to our requests. He is well traveled and really knows his stuff, Neil also not only got us a great deal, he also asked me to call him before we go so he can talk us through what to expect when we get there (Maldives) Without question, Neil and Winged Boots will be quoting my next holiday and all future holidays. Brilliant. Keep up the excellent work guys."
- Anthony

Outstanding service

"These guys have been booking our family holidays for us for the last 6 years and they are outstanding. Total flexibility and the most personal touch, they always do everything they can to accommodate our needs and offer exemplary service. I recommend them to everyone!"
- Alex Dimitriu

Winged Boots offer a premium service

"Winged Boots offer a premium service. Nothing is too much trouble and they always come up with solutions. The personal touch is what sets them apart. Would highly recommend!"
- Christian Klapp

Simply the best experience we could ask…

"Simply the best experience we could ask for, their attention to detail is second to none, service is impeccable and winged boots make one of the stressful things (booking a holiday) completely un stressful…..thank you to Dean and the entire team at Winged Boots"
- Tom Burks 

Dean Jeffries, personal travel manager

Dean Jeffries, personal travel manager

Booking agent Claire was fantastic

"Claire Baker was fantastic. Our requirements changed twice and she was patient and accommodating. We are really happy with the itinerary we got and the price. Claire made the process easy and I was happy with the fact she was comfortable communicating via email due to me not being available on the phone a lot."
- Claire Browning

Michelle at Winged Boots has bee exceptional

"Michelle at Winged Boots has been fantastic from the moment we made contact with her. The holiday that we dreamed of that we thought was unattainable has become a reality only because of Michelle. Our holiday requirements were very specific and complex, with multiple destinations and flights. Our budget didn’t look like we could afford the accommodation we needed however Michelle worked her magic and has given us over and above what we could’ve hoped for. She has taken the stress completely off of our shoulders from everything including navigating through the rigourous Covid requirements which she has managed to take care of for us. We couldn’t speak more highly of her her professionalism her friendliness and the way that she has made this a stress-free process. Also she always find up when she said she would if not before she even made exception out of hours to help us with a particular problem- she truly she went above and beyond."
- Samuel Turner

Seychelles 2023

"No matter how many times I changed holiday ideas, destinations and itineraries, Neil remained patient and helpful throughout, sending quotes back by return each time. The two-centre package we have booked will be a very special holiday for us and I have no doubt that the extra sprinkling of pixie dust from Winged Boots will be worth it."
- Mrs Jane Cooney

North Island, Seychelles

North Island, Seychelles

Totally brilliant service from Louise…

"Totally brilliant service from Louise Silverman at Winged Boots. Very knowledgeable, and what she doesn't know, she finds out! She is informative, helpful and friendly. Our plans have changed so much yet she's helped us every step of the way to achieve our holiday dreams, almost like it was her own holiday. That's exactly why we wouldn't go anywhere else. Thank you Louise."
- Lesley

Claire has been very helpful

"Claire has been very helpful, throughout this year and last year. We had our honeymoon booked and it wasn't easy, she researched every hotel and area in California, on top of what she knew, then it was all cancelled due to Covid. We ended up making a quick trip to Santorini and gave us good advice. She will get back to you instantly and will go out of her way to please your needs. A great company, to book with, and have many amazing hotels. Thanks, Claire we appreciate all your work."
- Emma Sherman

Claire Baker, personal travel manager

Emma is amazing as always

"Emma is amazing as always. Makes my life so much easier in ensuring the headache of arranging travel is taken away.
"Her recommendations are fantastic and I’ve never been disappointed"
- Suresh Sivagnanam

I couldn't have asked for a better service

"I have a holiday booked to Jamaica for this November. I had a lovely travel agent called Louise Silverman book it for me I could not of asked for a better service she was really helpful and answered any questions I had. I felt she really listened to what I wanted from my holiday and has provided that and much more. Big thank you to Louise and I will definitely book with Winged boots again."
- Anna Parker

Top agent

"I have booked with Winged Boots for many years now and have never not found them helpful, friendly and to go over and above for myself and my family. Even when we are stuck in a country due to airlines canx flights (which has happened twice now) they are on the phone no matter what time of day or night sorting the problem where as many people were left stranded. You need confidence in your agent when booking a holiday and I have 100% confidence in Winged Boot. Charley is my agent and I can't fault him. Always happy and helpful whenever I call up."
- Anonymous

Charley Curwood, personal travel manager

Charley Curwood, personal travel manager

Fantastic service as always

"Claire is always a fantastic travel agent, especially with this holiday I feel she researched for us, and even with the several changes we made along the way these were done in great time and nothing was too much. Changes were made until we settled on our perfect trip. Booking with winged boots always gives us confidence and we know if there’s any problems they will sort them for us. Thank you Claire!"
- Emma Trew

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