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Dear Samantha,

This is a short not to let you know how impressed we have been at your super-efficiency in regards to the summer holiday which we had booked with you.

Your quick responses in attending to my requests were very prompt especially bearing in mind it was all a bit last-minute! All the holiday which you booked for us, from the day of departure till arrival, met all our expectations & we had a great time.

As a result of our dealings with you we will obviously have no hesitation whatsoever in recommending your expertise & services to any of our clients also in the future.

Your sincerely

- Sarfraz Farooq
Oct 2014

Good morning Samantha,
Hope you had a great bank holiday weekend, I just had to email you guys this morning to thank you for the the amazing time Steve and I had in Paris as a result of your competition.

I have to start with the fact that we thought the hotel would be amazing as we have heard a lot about the peninsula group, and had always had a dream of staying at the peninsula Hong Kong, but we were totally and utterly blown away by whole experience, we were in awe of every attention to detail, and have certainly never stayed in a more awesome place, and can't imagine we ever will again (unless you have any more upcoming completions we could enter!) seriously, Paris is a beautiful city, and we will certainly be returning as there simply wasn't enough time!

We never wanted to leave, and how fantastic we were able to do this the weekend of Steve's birthday, he was touched by the cake and birthday message!

I am never usually 'lost for words' but this was the best weekend we have ever had in the 18yrs we have been together, we cannot thank you guys enough! #livinglikethebeckhams!

We will be in touch.


Jacqui & Steve

- Jacqui & Steve
August 2014

Dear Sam,
We are all back from a fabulous 2 weeks in Tuscany and I would like to pass on my thanks. You tracked down a great villa with lovely hosts. Your calm, efficient and friendly service made this a very relaxing experience from start to finish. Sadly no more time off in the immediate future but hope to be in touch again.

They immediately bumped us up to a two bedroom suite so that Jack had his own room for his Cot, and the bubbly that you guys had arranged for us was chilling on ice as promised! The service throughout the week was brilliant, as was the food. The childcare was on a different planet too which meant that we could relax knowing that Jack was being so well looked after.

Best wishes,
Susan and the rest of the clan!

- Susan
June 2014

Good morning Samantha and David,

I hope this finds you both very well.

I am back in the office for my first day back after returning from Anahita yesterday, and I just wanted to thank you both so much for sorting it all out for me. I was a little nervous as we arrived, as it was our honeymoon, and Susie knew nothing about it, but I can happily say that we were blown away!

They immediately bumped us up to a two bedroom suite so that Jack had his own room for his Cot, and the bubbly that you guys had arranged for us was chilling on ice as promised! The service throughout the week was brilliant, as was the food. The childcare was on a different planet too which meant that we could relax knowing that Jack was being so well looked after.

Samantha, thank you for all of your help when I booked it last year, and for making it so easy for me. David, thanks for giving it your seal of approval and ensuring me that it would not disappoint… you weren’t wrong!

We will definitely be going back!

Speak soon guys as I need to get something in the diary sharpish so I have something to look forward to!

All the best,

Roger x

- Roger x
June 2014

I set Sam a challenge this week, I asked her to arrange my “Honeymoon” for 12 people. My dad has just been diagnosed with cancer. Having brought my wedding forward to April next year, we decided afterwards that we wanted to take dad, along with the rest of the family on a short trip to the Lake District. Needless to say, Sam managed to book us the last 3 cottages right on a lake in Bassenthwaite.

Every time we have asked Sam to book trips for us she always comes up trumps, but this time she has enabled us to spend some quality time as a family with my dad and help us create wonderful memories.

When we eventually manage to go on a “normal” honeymoon, we won’t hesitate to give Sam a call and leave it in her more than capable hands.

Thanks again Sam, you’re a star

- Sue
November 2013

Hi Sam,

I would just like to let you know what a wonderful time Mike and I had in New York. The hotel did not disappoint - it was a great location and we were looked after really well. Mike had complimentary champagne and chocolates on his birthday which was a lovely surprise.

We did lots of sightseeing and managed to get broadway tickets to see 'Jersey Boys' which was brilliant.

Thank you so much for organising this for us.

Kind regards,

- Tracy and Mike Wilson
October 2013

Cheetah Safari Kenya...

Well where do I start it was AMAZING...

We had the most fantastic time; the Safari was absolutely wonderful and it went far above and beyond our expectations.

The accommodation was outstanding and it was wonderful to see the different areas of Kenya, the experience and skill of the amazing drivers in really difficult road conditions allowed us to see the big 6, including the Cheetah and have over a 1000 photos!!, our driver went above and beyond what was expected to make our experience a really memorable one, never rushing us when we wanted to take a photo and spending as long as possible on our game drives.

There were 18 of us from the UK, split into 4 vehicles, where we spent most of the time together. Our vehicle only had 4 of us in and on a couple of occasions it was just Nigel and I, our driver teamed up with one of the other vehicles so it meant that we always had back up from each other.

I would not hesitate recommending this Kenyan Safari and we will definitely be coming back to Winged Boots to book our next destination.

Thank you so much for finding us the best holiday ever.

PS if I can talk Nigel into it I would like to go to Tanzania next year to see the other side of the Wilder beast Migration!!!! x

- Nicky & Nigel
August 2013


Thanks for arranging our recent trip to New York. My daughters were completely blown away. Their best holiday ever.

- Jeff
July 2013

HI Colin

Hope your well, just to say Cyprus was fantastic, managed not to leave the resort at all for a whole week.

Clean, tidy and very friendly staff.

- Jonathan
July 2013

Hi Colin,

We got on great and had a wonderful time. Did all the tourist things

The Safari

Dubai Mall



Up the tallest building Etc Etc

Hotel was top class, service unbelievable and facilities A1. The heat didn't bother us but I think we had a cool week. Will definitely go back, opened my eyes to the Emirates and the people. Flights, Transfers were all on time and no problems with anything. Thanks again and we will be in touch again.

- Albert
July 2013

We recently returned from a trip to Rome that we booked through Sam. Sam originally passed on the details of several hotels that we could choose from but on Sam’s recommendation, we stayed at The River Palace Hotel where we were welcomed in (before our check in time) and shown to a choice of rooms that we could take the room of our preference.

We asked Sam for a central location to all the sites of Rome and we were walking distance away from most and the sites further away were a couple of stops on the metro (definitely an experience!!!).

The hotel itself was lovely, the buffet breakfast was everything you could ask for and more; it opened at 6:30am which was as we had a couple of early morning tours booked and that allowed us to have breakfast before leaving. We also asked the hotel for restaurant recommendations and they were so helpful, even booking a table for us from reception.

This trip was done as a surprise for my husband’s birthday and Sam could not have helped us anymore than she did and on the strength of this, my husband contacted Sam to book a trip to Paris later in the year for my birthday.

Once again THANKYOU Sam for an excellent service.

- Nina
July 2013

A couple of months ago, Sam organised a short break for us to Scotland. She found the most amazing 5 star hotel in the most idyllic setting for us, even booking the transfer from the airport right down to our dinner reservations.

We were really disappointed, however, with the service we received in the restaurant, both for breakfasts and our one evening meal we had there (on the strength of this, we cancelled our dinner reservations for the remaining 2 nights). We were also overcharged for our room, being over a weekend. This wasn't pointed out to Sam at the time of booking.

I spoke to Sam when we came home and she contacted the hotel direct on our behalf. After several conversations with them she got our room fee and dinner costs refunded.

We have never received this kind of service from any other travel agent before. So it just goes to show, not only does Sam book you great trips, she fights your corner when they go wrong.

She is amazing and we would always book our holidays in the future with Sam.

- Sue
June 2013

My Husband and I booked a short break to Dubai through Samantha Russell at Winged Boots. We were particular in our requirements and I can honestly say that Samantha was efficient, professional, and knowledgeable the service Sam provided was above our expectations. The whole break was fantastic and the price was reasonable. We were given a list of recommendations for restaurants to visit and again not disappointed with any of these.

We will definitely be using Samantha and Winged Boots again in the future and can heartedly recommend them to anyone. Thank you.

- Wendy
May 2013

Good evening Ryan.

I just wanted to say a huge thank you on behalf of Michael and myself for arranging our trip to Bangkok and Vietnam on 21st April of this year.

Whilst my husband has been to these places on business previously, it was for business and pleasure this time, and to be honest, I was a little unsure of what to expect, especially as in Vietnam we were going to Ho Chi Min City and then up to Nha Trang!

I know in the beginning we were changing hotels and dates on some occasions, but not once was there any problem with you dealing with this for us and you were so professional at all times and responding to our changes and queries at all times immediately,

and, this showed in the total success of the trip. We could not falter absolutely anything. The airlines you chose, the hotels we sorted between us and even down to your arranging the private transfers, went so smoothly that we both felt so comfortable and relaxed and that was just arriving at our destinations! The whole experience was a tremendous success and we felt that we wanted to put out appreciation in writing to you.

Therefore Ryan, as you are already aware we are now trying to book our family summer holiday with you, and also now that I have the Far East Travel Bug, we will be coming to you for our next trip to that part of the world as well.

We will certainly be recommending you and your company to anyone who is looking for a holiday and want the reassurance of having a personal and reliable tour operator to help assist them in their annual holiday/business travel arrangements with as little stress as possible but with top results.

- Julie & Michael
May 2013

I was recommended David and the company by a friend nearly 7 years ago. David is very honest and helpful whenever I have requested quotes on holidays. We have always experienced nothing but brilliant service from David & would always book with him.

Booking our holidays with David we have always felt confident and happy as he always delivers the best possible deals for what we require.

Lovely guy and looking forward to booking more future holidays with him!

Thanks David

- MyLe
May 2013

We are a small company with massive requirements and even bigger demands of Winged Boots. I’ve been working with David Ox for demanding travel requirements for nearly four years now and I won’t go anywhere else. He can’t get rid of us. I can call him at any time day or night with our requests as some of them are short notice, we change things all the time but we are never made to feel like we can’t contact him.

A round the world trip in first class has just been arranged and the resort for my Chairman in Queensland recommended by David was beyond all expectations, he loved it and it was booked only 2 days before he arrived! The deals offered are great,

the service is great, the patience dealing with an extremely demanding PA and Chairman – well David excels at it!

It’s not just David that is exceptional, Charlotte is fantastic too and is always ready to help and assist me.

WingedBoots is a fantastic travel company and I honestly can’t recommend them enough to anyone out there. If you don’t believe me, give them a go, you won’t go anywhere else, I promise!

- Jo
May 2013

Dear Ryan,

I should like to extend my sincere thanks for your excellent service in booking a short holiday for me recently. From the moment that I explained the trip and accommodation I required, you were on the case and quickly found several options that fitted within the budget.

Even after I had given the go ahead you were still on the case and came back with an even better offer for me – quite an extraordinary deal, in fact. Thank you!

There is no doubt that you went over and above my expectations and I would have no hesitation in coming to you again and in recommending your services to my clients, family and friends.

- Tina
May 2013

I recently had the stressful task to book a surprise honeymoon and did not have much idea on where to go. After speaking with Samantha at Winged Boots, she spent lots of time helping me on where the best place is to go at that time of year and the best resort and excursions.

Samantha helped me to come to a decision and choose a package which was also the cheapest in the market place.

She gave me honest advise and the best deal she could on what I wanted.

I would be happy to recommend her services.

- Bradley
April 2013

I recently asked Sam to book a short break for us to Scotland over Easter

The service we received was second to none. To say we were impressed is an understatement.

Not only did Sam find us the perfect hotel, she even booked our dinner reservations and the cab to collect us from the airport.

Sam described the hotel as Shamazing we can only describe Sam as Samazing.

We will happily recommend her, with total confidence, to every one we know who needs to book a holiday

Thank you again, you made it effortless for us.

- Sue and Paul
April 2013

Since early 2012 Samantha has been organising the international travel requirements for our senior staff members. Samantha has an innate understanding of our needs and never fails to deliver - even when we change travel dates etc at very short-notice!

We have always found Winged Boots, and especially Samantha Russell, to be efficient, professional, knowledgeable, helpful and easily accessible. The service they provide is impeccable.

We have never had cause to complain and therefore have no hesitation in recommending them to fellow travellers.

- Peter
April 2013

My wife and I booked our Christmas holiday through Samantha Russell of Winged Boots. We gave them quite short notice of our requirements and, despite that, came up with a lovely Christmas week in Barbados followed by a memorable New Years cruise around the Caribbean.

Samantha was prompt and detailed, handling all the transfers and paperwork and dealt with us in a professional and friendly manner. The price was reasonable too over the Christmas/ New Year holidays.

We will definitely be using them again in the future and can heartedly recommend them to others

- Mitch and Janet
April 2013

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